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Privacy Policy

Last updated: June 22, 2024

Protecting your privacy is a priority for us at naturalele.com (“Natural Ele”, “we”, “us”). This Privacy Policy explains how we collect, use, and disclose information about you when you use our websites, mobile applications, and other online services (collectively, the “Services”), as well as when you interact with us through customer service, social media, or other means. Certain products or services may have separate privacy policies, indicated by links to those specific notices.

For residents of California and individuals in the EEA, UK, and Switzerland, additional information is provided at the end of this Privacy Policy.

We may update this Privacy Policy periodically. Changes will be reflected by revising the date at the top of the policy, and in some cases, providing additional notice.

Collection of Information

Information You Provide to Us We collect information when you register for an account, engage in interactive features, make purchases, participate in contests or surveys, contact customer support, or interact with us via social media. This may include:

  • Personal details: name, email address, social media links, and address.
  • Payment details: payment information.
  • Feedback and opinions: survey responses, feedback submissions, and other interactions with us.
  • Employment information: if provided as part of special initiatives.

Information We Collect When You Use the Services When you use our Services, we collect:

  • Usage information: sessions used, content viewed or listened to, and other usage patterns.
  • Transactional information: details of purchases made.
  • Log information: browser type, access times, IP address, and referring pages.
  • Device information: device type, operating system, and mobile network information.
  • Communications: records of your interactions with us.

Information We Infer or Generate When You Use the Services We generate or infer:

  • User ID: associated with your account.
  • Derived information: based on collected data, such as approximate location and basic demographics.

Information We Collect from Other Sources We may obtain information from third parties, including:

  • Transaction and calendar information: from third-party services integrated with ours.
  • Social media data: if you link your account.
  • Third party health app data: with your consent, data from health apps.
  • Publicly available information: from online sources.

Use of Information

We use collected information to:

  • Provide and maintain Services.
  • Improve Services and develop new features.
  • Process transactions and orders.
  • Communicate with you about products, services, and events.
  • Analyze trends and usage patterns.
  • Detect and prevent fraud.
  • Comply with legal obligations.
  • Create anonymous or aggregated data.
  • Personalize your experience.

Disclosure of Information

We may share information:

  • With service providers and contractors.
  • With professional advisors and auditors.
  • In response to legal requests or to protect our rights.
  • In connection with corporate transactions.
  • With your consent or at your direction.

Data Transfer

Information may be processed in countries with differing data protection laws. We ensure adequate safeguards are in place for such transfers.

Privacy Rights

You may update your account information and exercise rights to access, correct, or delete your data. Additional rights may apply depending on your jurisdiction.

No Sale or Provision of Your Information

We do not sell or provide your information to anyone.

No Advertisements on Our Website

We do not place advertisements on our website.

Contact Us

If you have questions about this Privacy Policy, contact us at team@naturalele.com or by mail at:

Natural Ele 18 Federal Ct. Gaithersburg, Maryland 20877 USA

For residents of the EEA, UK, or Switzerland, you may also contact our Data Protection Officer (DPO) at the provided addresses.